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TRAVEL WELL INFORMED

Your questions. Our answers.

Everything you need to know about your pre-booked transfer. We are happy to discuss further details personally.

What is a pre-booked private car with driver?

A private car with driver takes you directly from your chosen pickup location to your destination by prior arrangement. Every journey is requested in advance and individually confirmed. Passengers are not picked up without advance booking.

How can I book a transfer?

Enter your journey in the request form. We then check availability and terms. A binding booking only exists after our explicit confirmation.

How is the fare calculated?

The calculator shows non-binding example prices based on an example distance you provide. It is not yet connected to route calculation. Distance, vehicle category and possible surcharges affect the price. Your individual offer contains the final price.

Can I book an airport transfer?

You can request journeys to or from the airport, including Stuttgart and departures from Heilbronn and Schwäbisch Hall. We arrange availability and specific pickup locations with you in advance.

Can I book a return journey?

Yes. Select “Return trip” and enter the return date and time. Both directions are considered separately.

How many passengers can travel?

You can request travel for one to six passengers, or a larger group on request. We individually confirm the suitable vehicle category and available seats.

Can I request additional luggage?

Yes. Enter suitcases and hand luggage in the form. Please also tell us about oversized luggage, pushchairs or special requirements. We check suitable vehicle capacity.

What happens if my flight is delayed?

Please provide your flight number and inform us of any changes. We arrange pickup time and any waiting time individually. Automatic flight monitoring is not currently set up.

Can I travel at night or early in the morning?

Early departures and night journeys are possible with advance booking and availability confirmation. The example calculator applies a €15 night surcharge per leg between 22:00 and 06:00.

Can I book regularly for my company?

Yes. You can request individual business terms for employee transfers, client pickups and regular business journeys.

Your next journey starts here.

One destination. A personal service. Your NovaVision Transfer.

Book a transfer
Book a transfer